Career

A few notes on how working in healthcare IT shaped how I think about work, clarity, and everyday friction.

I work where healthcare, tech, and real work intersect. Most of my time has been inside hospital systems, close to the teams doing the work day to day. Small choices there can shape how smoothly a shift goes.

I like taking messy setups and making them easier to live with. A lot of that work is noticing what slows people down, smoothing hand-offs, and keeping things moving without adding unnecessary steps.

Over time, I realized it is less about the tools and more about paying attention to what is actually happening.


What this work taught me

Working in healthcare IT taught me to notice small things. Problems do not start big. They show up as minor friction, extra steps, or workarounds people stop questioning. If no one addresses them, they add up.

Most breakdowns come from overload. Too much at once, too many steps, and too little room for mistakes. When people are stretched thin, even good tools stop holding up.

Progress is rarely about having the perfect answer. It is about working with the right people and knowing when to ask for help, pause, or change course. That matters more than any plan.

Good ideas have their place, but clarity lasts. If something cannot be understood quickly, it usually does not hold up for long.


Where I tend to focus

Application and workflow work

I spend much of my time improving how people interact using the tools they rely on every day. The goal is usually the same: fewer workarounds, fewer clicks, and less thinking effort for staff under pressure.

Reporting and visibility

I build reports and checks that help teams see what is actually happening, not just what they assume is happening. Clear data tends to calm decisions and reduce guesswork.

Support and steady presence

Some of the most important work happens during go-lives, outages, or unexpected issues. Staying calm and practical during those moments matters more than having the perfect design.


Work timeline (for reference)

I keep a simple timeline here for context. It is not meant as a resume.

Epic Applications Analyst Senior

Work centered on registration, patient access, and operational flow inside large hospital systems.

Application Analyst Consultant — Apex Systems

Short-term consulting focused on simplifying workflows and supporting daily operations.

Report Writer — Southern Regional Medical Center

Early work building reports and learning how data shapes decisions on the ground.


Certifications and education

These live here for completeness.
  • Epic certifications (Grand Central, Prelude, Welcome)
  • Technical certifications (SQL, Microsoft Office)
  • Associate degree in progress, with plans to continue into computer science

My work keeps changing, and so does how I think about it. This page lives mainly as context for the rest of the site. Writing is where I sort through what the work leaves behind.