Healthcare Application Analyst | Epic Certified in Grand Central, Prelude, Welcome
Professional Summary
Iām a healthcare application analyst and Epic-certified analyst with over 17 years of experience in hospital IT environments. My work spans enterprise implementations, workflow redesign, and data-driven improvements across registration, bed management, and patient-facing tools like Welcome and MyChart. I partner with operational leaders to bring lean strategies to life through rigorous system design.
Key Highlights
Epic Certified in Grand Central, Prelude, and Welcome
Led integrations for EHR transitions, Community Connect, and eSignature systems
Skilled in SQL, reporting, and cross-system auditing
Strong track record in reducing redundancy and improving compliance through automation and smart design
Expertise
Epic Implementation & Optimization
Configuration of facility structure, bed planning, registration navigators, and smart forms across Welcome, Hyperdrive, and Hyperspace.
Workflow Redesign & Compliance
Process streamlining with lean methodology, eliminating duplicative document types and aligning workflows with regulatory standards.
Data Reporting & Auditing
Development of Workbench and census reports for operational oversight; SQL querying and data validation for system accuracy.
Technical Systems Support
Device and infrastructure support for credit card terminals, biometric scanners, iPads, tablets, and more.
Coaching & Training
On-site or remote user training, test script development, and go-live troubleshooting.
Technical Expertise
Epic Grand Central, Prelude, Welcome | SQL | Meditech | McKesson STAR
Collaboration & Support
Cross-functional Team Leadership | Client Communication | Workflow Optimization
Certifications
Epic
Prelude | 08/2016-Current
Grand | Central 09/2016-Current
Wecome | 06/2020-Current
Technical Certification
SQL Querying (Fundamentals & Advanced) ā New Horizons
Microsoft Office Specialist Expert (2019 & M365)
AI Masterclasses I & II ā PAIR (you.com)
Snagit Certification ā TechSmith
Badges
Case Studies
eSignature Streamlining
Challenge: Paper-based workflows caused delays in consent documentation.
Solution: Implemented eSignature workflows using SmartForms and SmartText.
Result: 40% reduction in average registration time; improved legal compliance
Community Connect Integration
Challenge: Complex multi-facility rollout with unique configurations.
Solution: Led site-specific setup of departments, rooms, and transport rules.
Result: On-time go-live with zero unplanned downtimes.